MBMC Pothole Reporting & Repair System

Request Account Deletion

You can permanently delete your MyPot citizen account used with the MBMC Pothole Reporting & Repair System mobile app or citizen web portal.

Option 1 — Delete immediately (recommended)

1. Sign in to the citizen portal or mobile app with your registered email/mobile.
2. Open My Account (after login) .
3. Scroll to Delete Account, enter your password, type DELETE, and confirm.

Login to delete account

Option 2 — Submit a deletion request

If you cannot sign in, submit the form below. MBMC / support will verify your identity and delete the account within 7 working days. You will receive a confirmation on the email or mobile number you provide.

Full name *

Registered email *

Registered mobile *

Reason (optional)

I request permanent deletion of my MyPot citizen account.

Submit deletion request

What is deleted

• Your login access (email / mobile credentials) is permanently removed.
• App sessions and notification tokens for your account are revoked.
• Submitted pothole complaints remain in the municipal system for record-keeping, but they are unlinked from your personal profile.

Need help?

Email: support@creatorkart.com
Phone: +91 22 0000 0000
Hours: Monday to Saturday, 10:00 AM – 6:00 PM