Need help with the MBMC Pothole Reporting & Repair System? Use the contact details below or review the frequently asked questions.
Contact Support
Phone
Support Hours
Monday to Saturday, 10:00 AM – 6:00 PM
Office Address
Mira Bhayandar Municipal Corporation, Maharashtra, India
Before You Contact Us
Please keep the following details ready so we can assist you faster:
- Your registered name, email, and mobile number.
- Complaint number (if your query is about a specific pothole complaint).
- Screenshots or error messages from the mobile app or web portal.
- Date and time when the issue occurred.
Frequently Asked Questions
Sign in to the Citizen Portal or mobile app, tap Register Complaint, capture the pothole location on the map, upload a before photo, and submit the form.
Open Complaint History from the citizen dashboard or mobile app. Each complaint shows its current status and timeline updates.
Use the Forgot Password option on the login screen. A reset link will be sent to your registered email address if it exists in the system.
GPS helps MBMC officers and engineers locate the pothole accurately, assign the correct ward, and verify repair work at the site.
A nearby open complaint already exists for the same location. You may link to the existing complaint or register it as a repeat issue if appropriate.
Email the support team using the contact details on this page. Include your registered mobile number, complaint number (if any), and a brief description of the issue.